HGST 4U102 ScaleMax™ Hybrid Storage Platform Manual

This article provides access to the official user guide for the HGST 4U102 ScaleMax™ Hybrid Storage Platform, a high-density, 4U storage solution supporting up to 102 drives. Use the manual for detailed installation, configuration, and maintenance procedures.

Download: HGST 4U102 User Guide

Click here to view or download the HGST 4U102 Storage Enclosure User Guide (Rev. 1.2, December 2017).

Key Features Highlighted:

  • High Availability: Dual redundant I/O modules (IOMs) and power supplies (PSUs)
  • Scalability: Supports up to 1.224PB raw capacity with 12TB SAS/SATA drives
  • Tool-less Maintenance: Hot-swappable drives, fans, and PSUs
  • Advanced Cooling: Intelligent thermal management with N+1 redundant fans
  • Compliance: Meets EMC Class A, FCC, CE, and international safety standards

Important Notes:

  • CAUTION: Requires 200-240V highline power – lowline input will trigger critical alerts
  • Warning: Rack must be bolted to the floor to prevent tipping during maintenance

Jetstor Support

For assistance with HGST 4U102 configurations or troubleshooting:
📧 support@jetstor.com
🎫 Submit a Support Ticket